Although ADHD is a protected disability under the Rehabilitation Act of 1973 and the Americans with Disabilities Act, ADHD patients are often treated differently at work, school, and social settings. That is the stigma we want to fight against for our members.
A recent article from The Wall Street Journal (WSJ) claimed that the DEA is investigating Done without any concrete evidence. We demand more clarifications from the WSJ as we have NOT received any formal notice from any federal agency, and it has significantly impacted our members and our operations.
This is not the first time that the Wall Street Journal has published stories intended to cause harm to our reputation. WSJ has previously published an article that falsely suggests that Done prescribes medication in an irresponsible manner. WSJ is fully aware that these allegations are false, and yet allows this reckless reporting to continue.
It's disheartening to see that these irresponsible media articles are causing significant inconveniences to our members. Several members have told us their prescription get rejected by a pharmacy with no reason other than the misleading articles, which causes their care to be interrupted.
ADHD patients face several barriers in accessing the critical care they need to function -- compromising their productivity, personal and professional relationships, and overall well-being. For some, they simply may have difficulty getting to a doctors office; for others, there are no specialists in their area; and for many, it is simply a matter of waiting several weeks to meet with a physician or provider to get the care they need.
This is why we are committed to connecting our members who have ADHD with qualified clinicians to receive the help they need to live up to their fullest potential. We regret to see that even with our help, ADHD patients still face significant challenge on continuing their care. However, our mission will not change due to the media and the stigma around ADHD. We will pursue legal action unless the WSJ retracts its false statement or delete or eliminating the statement altogether.
As a pioneer in using technology to remove these barriers and provide members with the care they need in a timely, virtual manner, our team has been investing a significant amount of resources to make sure we are complying with all applicable laws and regulations. We believe that by specializing in one condition, we can hold a higher bar to provide quality service to our members, and can comply with specific regulations more strictly than most other general healthcare platforms without a specialty. For example, before each renewal of the prescription, Done will help clinicians run patient names through the prescription drug monitoring programs (PDMPs) of all 50 states. If a patient reports missing medication and requests for additional dosage, we will collect police report of the missing medication.
As we gather more information, we will continue to keep our members informed. In the meantime, we will focus on our mission to serve our members. Please do not hesitate to contact us should you have any questions, concerns, or comments at firstname.lastname@example.org