Frequently Asked Questions

How it works

What types of providers work with you?
Last updated:
May 3, 2023

Our providers are licensed MDs (Doctor of Medicine), DOs (Doctor of Osteopathic Medicine), and PMHNPs (Psychiatric Mental Health Nurse Practitioners).

They are specialized in the treatment of ADHD and have helped hundreds to thousands of patients. They are all board-certified and offer our patients their judgment-free care and expertise. To view a few of our providers, visit:

Where can I send my medical history?
Last updated:
May 3, 2023

We will provide intake forms and assessments for you to complete prior to your initial consultation, which are usually enough for your provider to diagnose and present treatment plan options to you. Having your medical history and notes will be handy while filling out our intake forms. It will also be useful to present to your provider during your appointment. If they request for you to forward your medical history to us, we will provide further instructions on how to do so.

What are the requirements to be a Done. member?
Last updated:
May 3, 2023

Our mission is to empower everyone to reach their full potential; we try to help as many people as possible. Here are the requirements to become a Done. member:

  1. Proof of residency in the state that you are receiving services in. This must be a photo ID that is valid and not expired. You will need to upload this before you can book your appointment. You will not be able to receive a prescription without a valid photo ID, and most pharmacies will not dispense ADHD medications to patients unless a valid photo ID is presented.
  2. No current or previous medical history of medical conditions that are better suited for in-person care.*

*Our providers help craft a treatment for everyone. One treatment plan option may entail referral(s) to nearby provider(s) that will be able to give you the level of observation and in-person services that is safe and appropriate for your medical history. Some examples include:

  • Previous suicide attempt or current suicidal ideation
  • Schizophrenia or any symptoms of psychosis
  • Bipolar Disorder or any symptoms of mania
  • Substance abuse problems
  • Pregnancy or nursing
  • Kidney or liver disease, seizures, or long QT
  • Any disorder that are exacerbated by, or have adverse effects with stimulant consumption
Will I get a prescription?
Last updated:
May 3, 2023

Our providers are psychiatric clinicians with experience diagnosing and treating ADHD. They are able to offer judgment-free comprehensive evaluations of your medical history and symptoms. If you are diagnosed with ADHD and medication is an appropriate treatment option, then you may receive a prescription. It is not guaranteed and there are no refunds if you do not receive a prescription.

What happens during the initial appointment?
Last updated:
May 3, 2023

We're here to make this process as easy as possible. Our psychiatric clinicians are vetted to have extensive experience in the psychiatric care field in addition to diagnosing and treating ADHD.

Your provider will review the medical history and assessments you've provided to us before your appointment. The initial consultation is time put aside to dive deeper on your symptoms and treatment goals. Your provider will spend the majority of the time listening to your concerns, presenting treatment options, then helping you come to a decision on a treatment plan that works best for you.

Do you support my state?
Last updated:
May 3, 2023

We're always trying to help as many people as possible. If your state is not listed here, please complete our online assessment at and we'll prioritize you on our waitlist. You must be in one of these locations to use Done. We require proof of identity upon booking an appointment, which must be a valid, unexpired State Photo ID.

  • Arizona
  • California
  • Colorado
  • Connecticut
  • District of Columbia
  • Florida
  • Georgia
  • Hawaii
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Mississippi
  • Missouri
  • Nebraska
  • Nevada
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • Wisconsin
Do I need to already be diagnosed with ADHD?
Last updated:
May 3, 2023

No, our patients are required to submit a detailed medical history survey prior to their initial consultation. Our providers evaluate this survey, then will seek to understand their patients' current symptoms in a judgment-free manner during the initial consultation appointment. 

There are a lot of stigmas, stereotypes, and myths surrounding ADHD despite the mounting evidence that prove ADHD is a legitimate medical condition. Whether you've long suspected that you have ADHD but were never formally diagnosed, or have been diagnosed in the past and you are looking to continue your treatment on a more convenient platform, we are here to help.

Fill out our quick assessment at to see if you might be a fit for our platform. You'll have the ability to schedule an appointment with one of our experienced providers

How are you different from psychiatrists?
Last updated:
May 3, 2023

Psychiatrists typically own a private practice. You would need to find a psychiatrist through a Yelp or Google search and hope you find someone with experience diagnosing or treating ADHD in your area. Then you'd give them a call and hope they pick up the phone or give you a call back. If you’re able to get in touch with them, their appointments within your availability may be booked weeks or months out, or you may need to take time off work because none of their appointments fit within your schedule. You then need to remember to attend the appointment, fill out forms and sit in a waiting room, then spend time speaking with a psychiatrist hoping that they take your symptoms seriously. There’s so many steps in this process that are further complicated if you have insurance.

We're a technology company that works with licensed psychiatric clinicians who are vetted to have experience with diagnosing and treating ADHD. Simply book an appointment on our website and click a link when it's time for your appointment. Medication is handled easily and as a member and you'll always have access to your provider and our care team in managing your treatment. Simplify your diagnosis and treatment process today by going to

Do you accept any alternative proof of residency?
Last updated:
May 3, 2023

At this time, we only accept a valid photo ID that is not expired. You may not receive a prescription without proper identification, and most pharmacies will not dispense ADHD medication without an in-state photo ID.

How do I get started?
Last updated:
May 3, 2023

Getting started with Done is convenient and easy. Simply visit our website at, and click "Am I a Fit?".

You will be prompted to fill out a quick 1-minute assessment which will determine whether or not you might be a candidate for treatment. Should a diagnosis seem likely, you'll be asked to book an appointment. Select an appointment time then we'll send you additional intake forms to complete before the appointment as well as your appointment link. These forms are important as your provider needs them to make a thorough assessment, so please be sure to accomplish them.

What is Done.?
Last updated:
September 20, 2023

Done is a hybrid ADHD clinic, which offers both virtual and in-person appointments (select states), made for the modern world by those with ADHD or who have loved ones with ADHD.

We focus on personalized ADHD treatment management. Our goal is to make treatment as convenient as possible. We understand how hard it is to book and attend an appointment with a psychiatrist (if there is one in your area with appointment availability). This is without guarantee that you'll see someone who understands or has experience diagnosing and treating ADHD, let alone take your symptoms seriously.

Our team wants to ensure that you receive knowledgeable care and most importantly that you feel in control of your mental health. If you choose to become a member, you'll have access to some of the most caring providers ready to apply their extensive knowledge and experience to find a treatment plan that works best for you, as well as a care team ready to assist in managing all aspects of your ADHD treatment. Start with us today at

Still have questions?
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Contact us