Existing patients who are prescribed a controlled substance before November 11, 2023. Prescriptions will continue to be permitted via telehealth for a one-year grace period through November 11, 2024. After this, the DEA will require a qualified referral on file. Patients can meet with their PCP to obtain the required form or choose to meet with one of our providers in-person at one of our locations.
New patients who need controlled substance prescriptions after November 11, 2023: The DEA will require patients who plan to use telemedicine services to manage their prescription to have a qualified referral on file before starting treatment. Patients can also choose to meet one of our providers for an in-person appointment.
We want to make sure you continue to receive the uninterrupted care you deserve - that is why we are here to support you every step of the way.
A qualified referral is a referral that comes from a provider that sees you, it can be your primary care physician or your local provider. By submitting this form, they can request that you can manage your controlled substance prescriptions via telehealth with Done. Depending on the state, this form should be submitted every few months, and will require an in-person physical examination as well.Download Referral Form Here
Patients managing a controlled substance prescription with Done. should follow the instructions below before November 11, 2024 in order to keep managing their prescriptions online. We know you have a lot going on, so rest assured that we will keep reminding you of this deadline.
Provide this referral form to your local practitioner or primary care doctor. You can send the link, download and email the pdf, or print it out and bring it to your next appointment.
Ask your practitioner to complete the referral form: your practitioner will request that Done. continues your care and prescription management virtually.
Upload this form in your patient portal or email it to our care team at email@example.com
If your doctor has questions, you can direct them to our post-pandemic telehealth care page for providers.
Following these steps will ensure we can continue supporting you with your medication prescription uninterruptedly in the future.
We will be sure to keep you updated should there be any healthcare requirements in your respective state.
Done. will continue to remain compliant with the ever-changing healthcare landscape but these changes will have no impact on the quality of care our patients are receiving. Rest assured that you will be able to receive the continued care you need and we will be here to support you every step of the way.
Please feel free to contact us at firstname.lastname@example.org